Shipping policy
Shipping Policy
Last Updated: 22-02-2025
Welcome to HelloKittyyBlanketStore.com! Please read our shipping policy carefully before placing an order.
1. Order Processing
Orders are processed within 5 business days after payment confirmation.
You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Time & Delivery
Delivery times vary depending on your location and chosen shipping method. Estimated delivery times will be provided at checkout.
We are not responsible for delays caused by carriers, customs, or other external factors.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Any applicable duties, taxes, or customs fees are the customer’s responsibility.
4. Return & Refund Policy
Return requests must be filed within 5 days of receiving your order.
Returns are only accepted for defective, damaged, or incorrect items.
Change of mind returns are not accepted.
To be eligible for a return, items must be unused, in original packaging, and include proof of purchase.
Customers are responsible for return shipping costs unless the return is due to our error.
Once we receive and inspect the returned item, refunds will be processed to the original payment method.
5. Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your order shows as delivered but you did not receive it, please contact the carrier directly.
For any shipping or return
inquiries, please contact us at info@hellokittyyblanketstore.com.